Legal
Effective 4 August 2026. These terms govern access to and use of Workerex.
Workerex is the name used for this online service. References to Workerex, we, us or our mean the operator of the Workerex service. By creating an account, accepting these terms or using Workerex, you agree to these Terms of Service, the Privacy Policy, Cookie Policy and Refund Policy.
You must be at least 18 and legally able to enter into these terms. If you use Workerex for an organisation, you confirm that you are authorised to act for that organisation and to manage its workspace, users and subscription.
Account information must be accurate and kept current. You are responsible for protecting credentials, using appropriate permissions and promptly reporting suspected unauthorised access. A workspace owner is responsible for invited users and activity carried out through its accounts, except where caused by Workerex's own failure to use reasonable security measures.
Workerex provides online tools for workspaces, jobs, visits, scheduling, team access, files, notes, worker access and activity history. Features may be improved, replaced or discontinued as the service develops. We will use reasonable efforts to avoid removing paid core functionality without notice or a practical alternative.
A new verified workspace may receive a seven-day free trial without payment details. The trial does not automatically become a paid subscription. After the trial, continued paid access requires the user to separately complete checkout and authorise recurring charges. Trial availability may be limited to one trial per person, organisation or workspace.
Paid plans are billed at the price and billing period shown before checkout. Monthly subscriptions automatically renew each month until cancelled. Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for purchases, processes payments and applicable transaction taxes, and handles billing enquiries and approved refunds. Paddle's buyer terms also apply to transactions processed by Paddle.
A paid subscription may be cancelled at any time through the available billing or subscription-management process. Unless mandatory law requires otherwise, cancellation takes effect at the end of the current paid billing period. Access continues until that date and no further renewal payment is taken. Deleting an account or stopping use does not by itself cancel a paid subscription.
Cancellation and refund are different. Payments are not automatically refunded or prorated when a subscription is cancelled. Refund eligibility, mandatory withdrawal rights, technical-defect claims and the request process are described in the Workerex Refund Policy and Paddle's applicable buyer refund policy.
Read the Refund PolicyYou keep ownership of content you submit. You grant Workerex a limited right to host, copy, process, transmit, back up and display that content only as needed to provide, secure and support the service. You must have the rights and lawful basis needed to upload and use customer, worker, photograph, file and document content.
You must not use Workerex unlawfully; access another account or workspace without permission; interfere with security or operation; upload malicious code; infringe rights; send spam; scrape the service at harmful scale; conceal fraud; or use Workerex to create, store or distribute unlawful, abusive or dangerous material.
Workerex may connect to or depend on third-party services such as hosting, email, maps, payment and authentication providers. Those services may have their own terms and privacy practices. Workerex is not responsible for a third-party service outside our reasonable control, but we will take reasonable steps to select and manage providers used to operate Workerex.
We aim to keep Workerex available and use reasonable backup, monitoring and recovery measures. Continuous, uninterrupted or error-free availability is not guaranteed. Maintenance, internet failures, provider incidents, security events and circumstances outside reasonable control may affect access. Support requests can be sent to info@workerex.com.
Access may be limited or suspended for overdue payment, security risk, suspected fraud, unlawful use, material breach or conduct that may harm Workerex or others. Where practical, we will provide notice and a reasonable opportunity to resolve the issue. Serious or urgent risks may require immediate action. You may stop using Workerex and request account closure at any time.
Workerex, its software, branding, interface and service materials are protected by applicable intellectual-property laws. These terms give you a limited, non-exclusive, non-transferable right to use the service while your account is authorised. They do not transfer ownership of Workerex software or branding.
Workerex is a work-management tool and does not provide legal, tax, employment, safety or professional advice. Customers remain responsible for their operations, instructions, records and decisions. To the extent allowed by law, the service is provided as available and without warranties that cannot reasonably be made for an evolving online service. Mandatory warranties are not excluded.
Nothing in these terms limits liability that cannot legally be limited. To the maximum extent permitted by applicable law, Workerex is not liable for indirect or consequential loss, lost profit, lost opportunity, or loss caused by inaccurate customer-entered information or unauthorised use outside our control. Where liability may lawfully be limited, total liability relating to the service will not exceed the amount paid for Workerex during the twelve months before the event giving rise to the claim.
These terms are interpreted under the law applicable to the relationship between Workerex and the user. Nothing in these terms removes mandatory consumer, privacy or other rights that apply in the user's country. The parties should first try to resolve a dispute in good faith by contacting info@workerex.com before starting formal proceedings, unless urgent relief or mandatory law permits otherwise.
We may update these terms to reflect service, security, payment or legal changes. Material changes will be communicated where reasonably required and will apply from the stated effective date. Continued use after that date means acceptance where permitted by law. Questions can be sent to info@workerex.com.
info@workerex.comThese policies form part of the terms governing use of Workerex. Mandatory rights and obligations under applicable law continue to apply.
